This text message arrived out of the blue on my iPhone the other day.
I had not ordered LoveGenie Tips, nor did I want to receive these messages. Moreover, I did not want to reply either to ask for help or to tell them to stop, because I worried that a reply might allow them to harvest more information about me.
So within ten minutes I called AT&T and spoke with a representative. NOTE: So far I have always worked with a stellar AT&T rep on the phone. This time was no different.
The representative checked my bill right away, and sure enough, there was already a charge appended to my bill. He removed it. And then he told me how to stop this from happening — for free.
AT&T has a free-of-charge control that keeps anyone from adding a charge to my bill without my pin number, whether by purchasing an app or adding a service, so I’ve added this to all of our mobile phones!
Final question… Why isn’t it illegal to bill people for things they do not order?